How Can We Help You?
Joining a senior living community is a significant decision to make, but we’re here to help make your experience with us magical.
If you have any questions or concerns regarding what you can expect in one of our communities, please don’t hesitate to reach out to us. In some cases, the answer you’re looking for might be on this page, so please take a moment to browse our FAQs to get a clearer look of what life looks like in our community.
Or start the journey today by booking a tour through one of our beautiful communities. Contact us today!
We strive to provide an incredible community experience for all of our residents.
Here are some of the most common questions potential residents and their families ask in regard to our community and culture. If you have any other questions about our communities, please visit our Community Life page to learn more!
What makes The Legacy at Cimarron stand out from others?
Put simply, our culture makes all the difference in the world.
By fostering meaningful relationships between our residents, their families, and our community as a whole, we create an environment where everyone is invested in connection, growth, and love.
What amenities do you offer at The Legacy at Cimarron?
Some of our featured amenities include:
- 3 chef-prepared meals
- Restaurant-style dining
- Weekly housekeeping
- Outdoor Courtyards
- Fitness room
- And so much more!
Please visit our services and amenities page or book a tour with us to learn more about what our community has to offer.
What is the ratio of care associates to residents?
The Legacy at Cimarron is staffed 24 hours a day, 7 days a week. We match our staffing ratio to the needs of our residents.
Is there an age requirement for living at The Legacy at Cimarron?
What does the typical move-in process look like?
We approach the move-in process with care and sensitivity, making sure that everything is taken care of from start to finish. We’ll take care of all the paperwork, including vital information, agreements, and permissions required by state regulations.
And if you need help with the physical move itself, we’re happy to recommend trusted moving companies in the El Paso area. Whatever you need to make your move simple and easy, we’re here to help every step of the way.
Do you provide transportation?
Need a ride to the doctor’s office or an activity? No problem! We offer scheduled transportation for our residents to get where they need to go.
Arranging transport is easy: just reach out to our concierge or healthcare team, and they’ll coordinate with your doctor’s office or activity coordinator. Our bus driver checks daily for timely departures and arrivals, so you can sit back and relax on your journey.
We also offer designated locations and events for residents to sign up ahead of time, with special seating arrangements available for those using wheelchairs or electric scooters.
If you need private transportation, just let us know! We’re happy to help at a nominal charge.
Are your suites furnished?
No, our suites are private and unfurnished.
We encourage our residents to get creative with their decorating so they can truly make their suites their own.
View our floor plans here.
How is a resident’s level of care determined?
Our healthcare team works closely with your family and physician to complete a thorough health assessment that takes into account your individual needs and preferences.
This assessment helps us determine the level of care that’s right for you, so we can provide the support you need to live your best life.
Do you allow pets?
We know that your furry friend is an important part of your life, and we want them to feel right at home here at The Legacy at Cimarron.
That’s why we offer a special program to help care for your pet, including daily walks to keep them happy and healthy.
Please contact us to learn more about our pet programs.
Why Choose Us?
Connection is a sense of belonging. Everyone thrives when they feel safe and valued. That’s why we nurture relationships that inspire and support—within our community, with residents and staff, and every interaction that provides meaning.
Growth allows our residents to get the most out of every day. With us, there are always opportunities to enjoy familiar passions and explore new interests. Staying active, physically and intellectually, is essential to elevating overall well-being.
Our residents are the heart of everything we do. We love being a part of their lives, working alongside a wonderful community that genuinely cares about helping people feel comfortable and content.
Being together allows us to be our best. Every new experience, every conversation enjoyed, and every challenge overcome is part of our story. Together, our residents, staff, and loved ones are our family.
At The Legacy at Cimarron, we offer personalized lifestyle options based on your unique preferences and requirements. We work with you to find the right fit, helping you get the services and level of support you need to enjoy your new life.
Assisted living provides personalized care to help residents maintain a healthy lifestyle. We focus on the services that you need so you can enjoy engaging and growing through community experiences.
Memory care is specialized care designed to support residents with cognitive concerns. Our program focuses on meaningful services, nurturing connection, and elevating quality of life.
Respite care gives you or your caregiver a break, whether your primary caregiver needs some downtime or you temporarily need extra care. It’s also a great chance to try out our community and experience life with us.